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Popular: Setup guide ยทPairing issues ยทToken claiming
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Getting Started
- Unboxing and first-time setup
- Pairing with World App
- Basic gestures and controls
- Charging and battery care
Clawglasses
- Camera and recording features
- Translation mode setup
- DePIN mapping activation
- Prescription lens options
Quick Answers
Common questions answered instantly
How do I reset my Clawglasses?
Hold the power button for 10 seconds until you see the LED flash 3 times. This performs a soft reset.
My device won't pair with the app
Ensure Bluetooth is enabled, restart both devices, and make sure you're running the latest app version.
How do I claim my $WORLD tokens?
Connect your wallet in the World App, navigate to Rewards, and click "Claim" once you reach the minimum threshold.
Is there a warranty?
Yes, all World products come with a 1-year limited warranty covering manufacturing defects.
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